⚠️
Browser compatibility
Your browser may be outdated and some features may not work. We recommend upgrading or using a modern browser.

19-Withdrawal-Review

Withdrawal Review

Review member withdrawal requests: view payout details, mark as paid or reject—one of the core daily finance pages.

How to Access

Top bar Finance → Withdrawal review, or visit /admin/withdrawals. The Dashboard todo area shows pending count.

Page Sections

Status Filters

Status Meaning
All All records
Pending Submitted by member, awaiting action
Paid You completed offline/channel payout
Rejected Not approved; balance usually returned to member
Withdrawals.jpg

Withdrawal review — filters — status filter buttons and list

List Columns

Column Description
ID Withdrawal request ID
User Applicant
Amount With currency unit
Method Payout channel
Account / extra info Member-entered payout account
Status Current review status
Actions Approve / reject (pending only)

Review Actions

  1. Click Approve (paid) or Reject.
  2. In the modal, enter an review note (optional; member-visible or internal—per system behavior).
  3. After confirm, status updates; member Wallet & Withdrawals records sync.

Note: Approve means you confirm actual payout is complete. Complete transfer offline or via payment channel first, then approve.

Withdrawal review — actions — approve/reject buttons and note modal on pending row

Common Tasks

  1. Daily review: Filter Pending → verify account and amount per row → pay offline → approve.
  2. Reject abnormal request: Wrong account, risk hit → reject with reason → notify member via Ticket Management.
  3. Reconcile ledger: Open User Management and verify balance changes match withdrawal amount.
0%